At the moment, there is no clear, unambiguous definition for the concept of an ecosystem. They are often named based on a situational context, where the dividing factors applied could be the operational principle, the system’s stakeholders or the data flows between the different stakeholders.
A common feature of all ecosystems is to produce value and benefits together to all customers and stakeholders. in the ecosystem. The customer value increases more compared to the stakeholders silo-type separate services as we create new service packages by combining our own services and the services of other stakeholders into service chains.
Commitment through a shared vision
The National Land Survey of Finland renewed its strategy in spring 2020. The strategy defined four strategic key objectives, one of which was to be an ‘Active influencer in ecosystems and networks’.
When the ecosystem stakeholders bring together their competence, resources and ideas, we can offer the customer whole new kinds of innovative services and also solve complex challenges together.
At the same time, the stakeholders productivity and their ability to react quickly to different changes in their environment will improve. Building your own ecosystem is an outdated idea, as the partners will no longer commit to the objectives of an individual operator. An ecosystem requires a shared vision, to which all the stakeholders want to commit.
Interfaces are the glue of ecosystems
Digital ecosystem also require well-functioning technical solutions. One of the most important ones are two-way data interface services, APIs, which allow the ecosystem’s stakeholders to transmit the data they have produced to each other in structured form. This way, the receiving authority organisation can carry out automatic registration in all basic cases. At the same time, the data interfaces can be utilised to check the data requiring registration from the systems of different authorities.
Data interfaces are the glue of ecosystems, which enable an uninterrupted information flow with the stakeholders of both public administration and the private sector. This prevents bouncing customers between the services of different stakeholders.
The stakeholders internal and external silos can be dismantled at these data interfaces, speeding up the digital change of an organisation's operations. In functional and effective digital ecosystems everyone is a winner – both the stakeholders’ customers and the stakeholders themselves.
Ecosystems Director since 1 May 2020
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