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Customer service

Please contact us primarily via our online form, by e-mail or by phone. Please note that ordinary, unencrypted e-mail is not secure. Send documents containing confidential information by secured e-mail serviceMore detailed instructions for using our secured email service.

If your case concerns a particular property, please find out the property identifier before contacting us.

Contact the customer service

You can use our e-services to handle matters related to your property on your own:

  • Log into the NLS e-service (look at information about your property, apply for registration of title or a land survey, buy extracts or certificates regarding property; available in Finnish and Swedish)
  • Log into the Property Transaction Service (perform a property conveyance online, apply for a mortgage or a transfer of an electronic mortgage deed; available in Finnish and Swedish)

Customer service street addresses and opening hours

Please check the opening hours of the customer service point before visiting. Any exceptions to the opening hours can also be found with the contact details of the customer service point.

Customer service street addresses and opening hours

Safe visits

When you visit our customer service point, please take care of good hand hygiene and cough etiquette. Keeping distance to other people inside public buildings provides additional protection. Please also follow other protection measures at your discretion. Please read the coronavirus instructions provided by THL.

Application forms and mailing addresses

Application forms and mailing addresses