Please contact us primarily via our online form, by e-mail or by phone. Please note that ordinary, unencrypted e-mail is not secure. Send documents containing confidential information by secured e-mail service. More detailed instructions for using our secured email service.
If your case concerns a particular property, please find out the property identifier before contacting us.
Contact the customer service
- Online contact form
- E-mail customerservice@maanmittauslaitos.fi
- Secured e-mail service (secured e-mail for large attachments and encrypted e-mail), More detailed instructions for using our secured email service.
- The telephone service is available on weekdays from 9 a.m. to 4:15 p.m. Phone 029 530 1110 (in Finnish and English) or 029 530 1120 (Swedish). You can leave a callback request. We will call you back once, usually within the same day. When you call, you pay a local network charge or a mobile telephone charge as specified by your subscription. Queuing also carries a charge. Please note that the fixed monthly payment of your subscription does not necessarily include phone numbers that start with 029. Contact your operator to check this information.
Take care of your property and apartment matters online
You can use our e-services to handle matters related to your property on your own:
- NLS e-service: look at information about your property and apartment, buy extracts and certificates, make applications, submit the apartment owner’s contact information to the housing company; available in Finnish and Swedish
- Property Transaction Service: perform a property conveyance online, apply for a mortgage or a transfer of an electronic mortgage deed; available in Finnish and Swedish
Customer service street addresses and opening hours
You can book an appointment at most service points. Please check the opening hours of the customer service point before visiting. Any exceptions to the opening hours can also be found with the contact details of the customer service point.
Customer service street addresses and opening hours