Skip to main content

Customer service

Please contact us primarily via our online form, by e-mail or by phone. Please note that ordinary, unencrypted e-mail is not secure. Send documents containing confidential information by secured e-mail serviceMore detailed instructions for using our secured email service.

If your case concerns a particular property, please find out the property identifier before contacting us.

Contact the customer service

  • Online contact form
  • E-mail customerservice@nls.fi.
  • Secured e-mail service (secured e-mail for large attachments and encrypted e-mail), More detailed instructions for using our secured email service.
  • The telephone service is available on weekdays from 9 a.m. to 4:15 p.m. Phone 029 530 1110 (in Finnish and English) or 029 530 1120 (Swedish). When you call, you pay a local network charge or a mobile telephone charge as specified by your subscription. Queuing also carries a charge. Please note that the fixed monthly payment of your subscription does not necessarily include phone numbers that start with 029. Contact your operator to check this information.

Take care of your property matters online

You can use our e-services to handle matters related to your property on your own:

  • Log into the NLS e-service (look at information about your property, apply for registration of title or a land survey, buy extracts or certificates regarding property; available in Finnish and Swedish)
  • Log into the Property Transaction Service (perform a property conveyance online, apply for a mortgage or a transfer of an electronic mortgage deed; available in Finnish and Swedish)

Customer service street addresses and opening hours

Please check the opening hours of the customer service point before visiting. Any exceptions to the opening hours can also be found with the contact details of the customer service point.

Customer service street addresses and opening hours

Application forms and mailing addresses

Application forms and mailing addresses