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Accessibility statement:

This accessibility statement applies to the website. NLS specialists have assessed the website’s compliance with accessibility requirements. The statement was revised on 5 June 2024. 

The website is not yet fully compliant with accessibility requirements 

An accessibility review of the website was conducted on 4 December 2023. The review concluded that the website does not yet meet all the accessibility requirements.

The accessibility issues discovered during the review are listed below. The findings are based on Web Content Accessibility Guidelines (WCAG) 2.1. The number and link provided after each finding indicates which WCAG section is not yet fulfilled at the website. 

Significant issues in perceivability 

  • The hierarchy of headings is incomplete and the relationships between headings of different levels do not visually match the displayed structure. WCAG 1.3.1 
  • Significant overlap may emerge in the newsroom content when the text size or spacing is increased. Some of the content requires scrolling in two directions. WCAG 1.4.4, WCAG 1.4.12 
  • In the mobile view, the release bar is often left partly hidden by other items. WCAG 1.4.10 
  • The caret is not always sufficiently distinguishable from the background on the forms. WCAG 1.4.11 
  • Use of the chat may be difficult for perceivability. For instance, the chat status/availability is only indicated with a colour, it is not possible to change the text size or spacing, and not all of the text on the feedback form is relayed to the screen reader. WCAG 1.3.3, WCAG 1.4.1, WCAG 1.4.4, WCAG 1.4.12 

Moderate issues in perceivability 

  • The service point visiting address map is missing the descriptive texts for the locations. WCAG 1.1.1 
  • Labelling of the tables is confusing. Tables without label cells are unusable in the mobile view. Tables are also used needlessly when simple text would suffice. WCAG 1.3.1, WCAG 1.4.10 
  • The feedback survey refers to an uncertain item, through which a visitor can contact customer service. WCAG 1.3.3 
  • Not all blue link text parts are sufficiently distinguishable from the rest of the text and the background. WCAG 1.4.1, WCAG 1.4.3 
  • The text is not always sufficiently distinguishable from the background in the site navigation and search result page numbering. In the mobile view, text parts on top of images are difficult to see. WCAG 1.4.3 
  • It is not possible to resize all the text parts of the feedback form. WCAG 1.4.4 
  • Some of the content highlights in the newsroom mobile view are not shown, compared to the regular view. WCAG 1.4.10 
  • There are headings on the site that do not fully fit a mobile screen. WCAG 1.4.10 
  • Not all the text spacing of the forms’ menus and buttons can be changed. WCAG 1.4.12 

Minor issues in perceivability 

  • Some individual images are missing alternate text or are not marked as decorative. WCAG 1.1.1 
  • Form input fields are not all consistently named. WCAG 1.3.5  
  • The text on a few filter buttons overflows from the button when the text size or spacing is changed. There are other locations in which text overflows from boundaries when text spacing is changed. WCAG 1.4.4, WCAG 1.4.12 
  • Some links use a light border to indicate focus instead of underlining. The light border is not sufficiently distinguishable from the background. WCAG 1.4.11 
  • The page has empty elements as well as elements with an overlapping ID. WCAG 1.3.1, WCAG 4.1.1 

Significant issues in operability 

  • In the mobile view, the top navigation does not open with the keyboard; the focus moves to the menu items one by one. WCAG 2.1, WCAG 2.4, WCAG 3.2.1 
  • The order of keyboard focus in the chat is not logical and also picks parts with no interaction. WCAG 2.4.3 
  • The displayed name and name given to assistive technologies on the forms’ file attachment button do not match. The price list search field labels are poorly named and an instructive text is marked as a heading. WCAG 2.4.6, WCAG 2.5.3 
  • Some search fields and drop-down menus are not labelled. WCAG 2.4.6 
  • The keyboard caret is not visible in the newsroom filters, the main pages’ thematic highlights, or all the drop-down menus. WCAG 2.4.7 

Moderate issues in operability 

  • The website contains repeated or nearly-repeated page titles, which do not always comprehensively describe the page content. WCAG 2.4.2 
  • The focus order of the newsroom items does not match the visible order, when the text size or spacing is changed. WCAG 2.4.3 
  • The focus order is un-intuitive in the search function and the list search results. WCAG 2.4.3 
  • Some link text shown to assistive technologies include English. WCAG 2.4.4 
  • The keyboard caret is not properly visible around the National Land Survey logo and the language menu at the top of the page. WCAG 2.4.7 

Significant issues in understandability 

  • When using the Tab key to browse through the filters, selecting an option may move the focus to the start of the filter. Filters that appear separate may have been implemented together, in which case the focus moves to the beginning of the first filter. WCAG 3.2.2 
  • One navigation menu is unnamed and opens directly to a sub-page from the Newsroom link in the main navigation pane. In the mobile view, this menu is named “menu”. WCAG 3.2.3 
  • The Online Service navigation menu only appears after a presentation page for a service is opened. WCAG 3.2.3 
  • Incorrectly completed multiple-choice questions on forms are not always high-lit with the same method as other incorrect parts. WCAG 3.2.4 
  • On some forms, the required fields are not shown in text form or required fields are not unambiguously marked. WCAG 3.3.2 
  • There are many fields with the same name on forms, due to which error reports do not always unambiguously indicate an incorrectly completed field. WCAG 3.3.3 

Moderate issues in understandability 

  • In the mobile view, there are differences between similar pages regarding the presentation and focus orders of page sections. There are also differences in the page order between the mobile view and the desktop view. WCAG 3.2.3, WCAG 2.4.3 
  • Derivatives of “search” and “find” are used interchangeably on the website. WCAG 3.2.4 
  • Completing the “Other, specify?” may be difficult due to the inconsistent form structure. WCAG 3.3 
  • The help text for the apartment ownership service wizard is not shown until the first question. WCAG 3.3.2 
  • Form errors may be difficult to read because incorrectly completed fields are listed in a different order from what they are shown on the form. WCAG 3.3.3 

Minor issues in understandability 

  • The use of symbols and colours on the Online Service page differs from those on the front page. WCAG 3.2.4 
  • The search instructions for the newsroom are not specific, especially in the mobile view, and they rely on vision. WCAG 3.3.2, WCAG 1.3.3 

Significant issues in robustness 

  • Many form and filter buttons do not have names, only values. WCAG 4.1.2 
  • The filters on the Online Service and research news pages do not tell assistive technologies about which topics is currently selected. WCAG 4.1.2 
  • On some forms, screen readers can’t tell if there were issues in submitting the form. One has to find the error through the error report. WCAG 4.1.3 

Moderate issues in robustness 

  • Assistive technologies do not gain information on the position in the page navigation sub-menus. WCAG 4.1.2 

Other accessibility issues

Attachments for land surveys

The pages of land surveys in progress include attachments in Word and PDF format. The documents may include the following accessibility issues: 

  • built-in document styles have not been used 
  • document files do not have a descriptive name 
  • documents do not have any clear structure 
  • images do not have any alternative text 
  • the document language has not been defined 

The fulfilment of accessibility requirements for these documents would be a disproportionate burden for the NLS as referred to in section 8 of the Act on the Provision of Digital Services (306/2019), because the number of documents produced before the entry into force of the accessibility requirements is considerably high, and individual documents are typically intended for a small group of customers. The non-accessible documents published as attachments to land surveys will not be removed from the website or made accessible afterwards. Instead, each responsible cadastral surveyor must deliver the documents in accessible format if a user so requests.   

Correction plan for the website

The issues discovered at the website will be corrected as soon as possible, by 31 December 2024 at the latest 

Give feedback on accessibility

You can give feedback on the accessibility of the website or request material on the website in an accessible format using an online form or by sending a request by e-mail to

We will answer your request as soon as possible, but no later than within two weeks. In extensive requests related to accessibility, the National Land Survey has the right to extend the response time with two weeks. If you are not satisfied with our reply or have not received a reply within two weeks, you can send a notification to the Regional State Administrative Agency for Southern Finland (in Finnish).

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