The owner of the apartment must always notify the National Land Survey of Finland of any changes to their email and contact information that does not update automatically.
When does the contact information not update automatically?
Contact details are never updated automatically in the following situations:
- an apartment is owned by an individual who does not have a Finnish personal identity code
- an apartment is owned by a company that does not have a business ID
- the apartment is owned by a death estate
- the apartment is owned by a person who has a guardian or a continuing power of attorney.
How to submit your contact information
If you have applied to register the ownership of your apartment, we will update the contact information in the apartment information system as we process your application. This means that you do not need to provide your contact details separately if the matter is not urgent.
If you are under a non-disclosure for personal safety reasons, only notify the National Land Survey of a safe postal address.
First, check if your contact information is up to date in the apartment information system. You can check your contact details from our online service (private customers and organisations, in Finnish or in Swedish).
Please note: From 13 January 2026, you will be able to update your contact details directly in our online service when you check if they are up to date.
If your contact information is not up to date, please submit them using the online form in the following situations:
- you want to submit your email address, or your email address changes.
- you want to submit a postal address that is not in the Population Information System.
- you want to submit a postal address that is not in the Business Information System.
Please submit your contact details on the pdf form (in Finnish or in Swedish) in the following situations:
- you want to submit the name and contact details of the estate representative or a change in them.
- you want to submit the name and contact details of the guardian or attorney, or a change in them.
Submitting the contact details of the estate
Please include a copy of the estate inventory deed as an attachment. Before submitting contact details, please ensure that you have the consent of all parties to the estate. If necessary, each party can submit their own contact details to the register.
Electronic invitations to shareholder meetings
The housing company can use the contact information in the apartment information system to send an invitation to the shareholder meeting, for example. If you want to receive invitations to your housing company’s shareholder meeting by email, first check with your building manager if the housing company can do that. Only submit your email address to the National Land Survey after that.
Email addresses submitted by the property manager
Property management agencies can submit a larger number of apartment owners' email addresses to the National Land Survey of Finland at once.
Detailed instructions for property managers: Property management agencies can report the contact details of shareholders to the Residential and Commercial Property Information System