Suomi.fi Messages will gradually replace paper mail from the authorities: for example, you will no longer receive invoices in the post. The aim of the change is to encourage people to receive primarily electronic official mail. Using Suomi.fi Messages saves time, both for members of the public and the authorities’ time, as messages can be quickly and reliably delivered to the correct recipient at the right location.
The easiest way to make sure that you are notified of important official messages is to download the Suomi.fi app on your mobile phone, which will allows you to receive notifications about messages directly on your phone. You can also read the messages in the app. If you haven't downloaded the app, you'll receive email notifications.
How does this change the way I use the National Land Survey’s services?
Cadastral surveys
If you have activated Suomi.fi Messages, you will receive information about documents relating to your cadastral survey via Suomi.fi Messages. You will receive notifications about new messages in the Suomi.fi application or in your email. Once you have received the notification, you can find the documents in our online service (in Finnish or Swedish).
If you have not yet activated Suomi.fi messages, receive documents related to your cadastral survey will be sent by post.
This also applies to our organisational customers.
Properties
If you have activated Suomi.fi Messages, you will receive information about events relating to your property application via Suomi.fi Messages. Suomi.fi Messages is used to send information about the following events:
- decisions
- requests for information
- decisions of dismissal
- declined decisions
You will receive notifications about new messages in the Suomi.fi app and by email. Once you have received the notification, you can review the documents in our online service (in Finnish or Swedish).
If you have not yet activated Suomi.fi Messages, all notifications related to your property will be sent by email or post to the addresses provided in the application.
If you represent an organisation, you will continue to receive all property-related communications by email or by post.
Apartments
If you have activated Suomi.fi Messages, you will receive notifications about approved decisions related to your apartment in Suomi.fi Messages. Declined decisions or dismissals and requests for additional information related to your applications will be sent to the email address provided in the application or by post.
Suomi.fi Messages will be used to send information about the following decisions:
- approved and legally binding
- conditional
- pending
You will receive notifications about new messages in the Suomi.fi app and by email. Once you have received the notification, you can review the solution in our online service (in Finnish or Swedish).
If you have not yet activated Suomi.fi Messages, all notifications related to your apartment will be sent by email or post to the addresses provided in the application.
If you represent an organisation, you will continue to receive all apartment-related communications by email or by post.
Further information
The National Land Survey will not accept messages from private customers via Suomi.fi Messages for now. If you want to contact the National Land Survey, please contact us primarily via our online form or phone.
If you have a non-disclosure entry, the National Land Survey will send you information on land surveying proceedings to a secure postal address. Invoices will be delivered either as an e-invoice or by post.